General Terms & Conditions of Service

The website www.italiancertificates.com and all the services herein described are provided by the company APOSTILLE IN ITALY SRL aka APIT SRL, an Italian company with registered address in Milan – Italy, Via A. Maffei 1, Italian tax code and VAT n° IT-07287530963.

By placing – even via email – an order request, the applicant or the Client (the “Client”) fully accepts, without reservation, these General Terms & Condition of use in relation to our services.

Art.1 – Application of the general provisions regulating the task execution

The general conditions below apply to all the tasks entrusted to APIT SRL.

Art. 2 – Task Subject and Execution

This agreement concerns the supply of services provided by APIT SRL, as better specified in the order request (the “Order Request”) made by the Client in writing, also via e-mail. “Order Request” means any request from the Client, even via e-mail, in relation to any service and formal document supplied by APIT SRL.

Art.3 – Accuracy of Data and Information supplied by the Client

By requesting services of APIT SRL, the Client expressly agrees to promptly provide correct, updated and truthful data relating to personal details, personal contacts and in general to any other information which, at the sole discretion of APIT SRL, may be useful for the order processing.

Art 4. – Directions and Documentation for task fulfilment purpose

The Client is required to submit in due time to APIT SRL adequate directions and information, along with the related documents, necessary for the takeover and the completion of the requested service.

APIT SRL could ask the Client for any such additional information or documents that were not previously provided for or envisaged in order to fulfil the Order Request. In such event, APIT SRL will send the client maximum 2 e-mails 5 days apart, asking to provide any additional information or documents. Client shall therefore check periodically his/her mailbox in order to verify any additional communication from APIT SRL.

In no event shall APIT SRL be held responsible for any loss or damage or, however, for any other consequences that might occur due to the responsibility of the Client or third parties following the delivery of documents and/or directions and/or information that are incorrect, unclear, insufficient, belatedly provided or not supplied at all.

In the event APIT SRL is not able to process or fulfil properly or in full an order due to documents and/or instructions and/or information that are incorrect, unclear, belatedly provided or not supplied at all, the Client shall pay for all the costs incurred by APIT SRL as well as the balance of the full fee related to the full service which APIT SRL was entrusted with.

Art. 5 – Verbal Directions

In no event shall APIT SRL be held responsible for the incorrect interpretation of the directions transmitted verbally or by telephone that have not been confirmed in writing by the Client.

Art. 6 – Assignment Fulfilment Deadlines

The scheduled deadlines related to any order processing and/or delivery, highlighted by APIT SRL, are merely indicative, since third entities and institutions are involved in the delivery of our services, which APIT SRL has no control or influence on: APIT SRL, therefore, does not guarantee that these deadlines will be met, nor it assumes any responsibility in the event of non-compliance with them.

In no event shall the APIT SRL be held responsible for any consequence resulting from incorrect information, delays or errors provided by Institutions, Authorities, Municipalities, Prefecture Offices, Consulates and Embassies and any other Third Party, either private or public.

Art. 7 – General Responsibilities of APIT SRL

For any information and quotation, the Client may consult the APIT SRL’s corporate website or request information by phone or in writing. The preliminary information and quotation services provided with the aim to guide and assist the Client are not to be considered in any case as promises or guarantees by the APIT SRL nor shall the APIT SRL be held legally responsible for any information supplied to the Client.

The Client is aware of and accepts in full that in no event and under no circumstance APIT SRL, or its managers or employees or representatives may be held responsible for any injury and/or damage of any kind or nature incurred by a Client of APIT SRL, which arises from the provision of the requested service or from failure to provide the requested service or from a delayed delivery of the requested service or from the partial delivery of the requested service.

Under no circumstance shall APIT SRL be held responsible in the event of complaints by the Client or reported by third parties regarding, for example, indirect, incidental, special or consequential losses of any nature, or in the case of loss of opportunities, business, credibility or business interruption, regardless of the fact that such losses are related to the service required.

Art. 8 – Limits to responsibility depending on Third Parties’ Actions

In no event and under no circumstance APIT SRL, or its managers or employees or representatives, shall be held responsible for the actions of any Third Party – either public or private – whose services or performance were used by APIT SRL in order to fulfil the task entrusted to it by the Client or in general to act in its Client’s best interest.

Art. 9 – Validity of Rates and Conditions

Upon the order placement, the Client explicitly accepts the rates and conditions offered by APIT SRL as indicated, even via e-mail.

All the costs incurred by APIT SRL as well as the fees related to the full service which APIT SRL was entrusted with shall be fully borne by the Client.

Any possible change occurred in the conditions and rates of Institutions, Authorities, Municipalities, Prefecture Offices, Consulates and Embassies and any other Third Party, either private or public, including carriers and service providers whose services are used by APIT SRL in its Client’s best interest, as well as in the cost of labour or in the exchange rates, will be borne by the Client.

Art. 10 – Payment of sums due to APIT SRL

The APIT SRL invoices (unless otherwise agreed in writing) are to be paid immediately. In the event of delayed payment, without the need for formal notice, interests will be applied to the extent provided for by Legislative Decree No. 231/02 and subsequent amendments.

As to any receivables overdue arising from the services referred to the task entrusted, APIT SRL retains the privilege and the right of retention on any insolvent Client’s documents and other values in its possession. The APIT SRL is entitled to exercise this right also against the recipient, sender or owner of the documents or third party recipients.

Art. 12 – Jurisdiction

This agreement is governed by Italian law.

Any dispute which might arise between the parties will be subject to the exclusive jurisdiction of the Court of Milan.